• 08 9754 3961
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Getting Started

The Hire Process

We know that hiring a marquee for an event is not an everyday happening so we have put in place 7 easy steps that aims to make the hire process very straightforward. Please contact us to find out more!

7 Easy Steps

  1. Enquiry
    To get things started we will respond to your enquiry by sending you our e-brochure which provides you further information on hiring a marquee and additional equipment along with some guide pricing.
  2. Determining Your Needs
    When you are ready…email us with your preferred items list and quantities, along with a rough drawing/illustration of your preferred furniture set up and we can work with you to fine tune your needs. We can then prepare an obligation free quote that is as accurate as possible from the outset.
  3. Site Visit
    If required, we will meet with you or your event planner/manager to assess the site and chat through all the marquee options. Following this meeting, we will send you a full estimate. If this meets with your approval the next step is to secure your booking.
  4. Booking your Marquee
    Once you are happy to proceed we will send a contract, detailing every item you require for your event, including set up notes. Your booking is confirmed and secure on receipt of your signed contract and a 20% deposit payment!
  5. Changes and Additions
    Any changes or additions must be made prior to the payment of your final invoice 14 days prior to delivery. We send a reminder 21 days prior to delivery and additional items are only made possible where they are available.
  6. Final Payments
    We send you a reminder 21 days prior to delivery and final payment must be made 14 days prior to the delivery and set up of your marquee and equipment.
  7. Set Up and Pack Down
    As most of our events are held on a weekend, we generally set up on Wed, Thurs, Fri and Sat. However, we can set up any day of the week. Sunday pack down and pick up will incur extra charges where it is the venue’s requirement to have all equipment removed on a Sunday.

Please  note: we do not offer customers a “Marquee on Hold” service in case of bad weather. Our bookings are taken well in advance of the event date, often as many as 18 months and this does not allow for “holding” marquees or any items of equipment.


TESTIMONIALS & REVIEWS

Wonderland Tents and Events
  • +61 (0) 8 9754 3961
  • info@wonderlandtentsandevents.com.au
  • 6 Neville Street, Busselton

Office Hours:
Monday to Friday:
9am - 5pm

Saturdays & Sundays:
Meetings by appointment only

Our Location

Request a Quote

Complete our form and we'll get back to you with more info on costs.

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